General Terms and Conditions
Last updated: 2026
Welcome to our website. By using our services and website, you agree to the following terms and conditions.
Article 1. Definitions
1.1 In these General Terms and Conditions, the following terms shall have the meanings set out below:
“Rijks Digital”: Rijks Digital Estudio S.L., registered at Calle Rio Jalon 36, registered under Spanish VAT number (NIF): B23863400.
“Client”: the natural person or legal entity that enters into an agreement with Rijks Digital or to whom Rijks Digital has provided an offer or quotation.
“Agreement” / “Assignment”: any agreement between Rijks Digital and the Client concerning the provision of services.
“Services”: all activities carried out by or on behalf of Rijks Digital, including but not limited to online marketing, performance marketing, advertising, SEO, SEA, social media marketing, content creation, branding, consultancy, strategy, web development, automation, and related digital services.
“Personnel”: employees of Rijks Digital and/or third parties engaged by Rijks Digital.
Article 2. Applicability
2.1 These General Terms and Conditions apply to all offers, quotations, activities, agreements, and services provided by Rijks Digital.
2.2 Any deviations from these terms shall only be valid if agreed upon in writing.
2.3 The applicability of any terms and conditions used by the Client is expressly excluded.
2.4 If one or more provisions of these terms are declared void or unenforceable, the remaining provisions shall remain fully valid and enforceable.
Article 3. Offers and Quotations
3.1 All offers and quotations issued by Rijks Digital are non-binding unless explicitly stated otherwise in writing.
3.2 Quotations remain valid for 30 days from the quotation date unless otherwise stated.
3.3 All rates and prices are exclusive of VAT and any other government-imposed levies unless stated otherwise.
3.4 Rijks Digital cannot be held to its offers or quotations if the Client can reasonably understand that the offer or quotation contains an obvious mistake or clerical error.
Article 4. Execution of the Agreement
4.1 Rijks Digital shall execute the Agreement to the best of its knowledge, expertise, and ability.
4.2 Rijks Digital undertakes a best-efforts obligation and explicitly does not guarantee specific results unless agreed otherwise in writing.
4.3 The Client shall ensure the timely provision of all information and materials necessary for the execution of the Assignment.
4.4 If the Client fails to provide the required information in a timely manner, Rijks Digital shall be entitled to suspend the execution of the Agreement and charge any resulting additional costs.
4.5 Rijks Digital shall have the right to engage third parties to perform the Services in whole or in part.
Article 5. Duration and Termination
5.1 Agreements are entered into for a fixed or indefinite period as specified in the quotation or Agreement.
5.2 Unless agreed otherwise, ongoing services may be terminated with one month’s notice.
5.3 Rijks Digital may terminate the Agreement with immediate effect if the Client seriously fails to fulfil its obligations.
Article 6. Amendments and Additional Work
6.1 Changes to the original Assignment may result in additional charges.
6.2 Additional work shall be performed on a time-and-materials basis unless agreed otherwise in writing.
Article 7. Fees
7.1 Rijks Digital charges fees based on agreed hourly rates, half-day rates, project fees, or subscription models.
7.2 Rijks Digital reserves the right to annually index and adjust its rates.
7.3 Costs relating to advertising budgets, software licences, tooling, hosting, AI tools, media buying, and third-party suppliers are excluded unless agreed otherwise in writing.
Article 8. Payment
8.1 Invoices must be paid within 14 days of the invoice date.
8.2 If the Client fails to pay on time, the Client shall automatically be in default by operation of law.
8.3 In the event of late payment, the Client shall owe statutory commercial interest as well as all reasonable debt collection costs.
8.4 Rijks Digital reserves the right to suspend its Services until all outstanding invoices have been paid in full.
Article 9. Intellectual Property
9.1 All intellectual property rights relating to strategies, campaigns, designs, texts, reports, advertisements, code, content, and other materials developed by Rijks Digital shall remain the property of Rijks Digital unless agreed otherwise in writing.
9.2 The Client shall only obtain a right of use for the agreed purpose.
9.3 Rijks Digital may continue to use acquired knowledge, experience, and general methodologies freely.
Article 10. Liability
10.1 If Rijks Digital is held liable, such liability shall be limited to the provisions set out in this Article.
10.2 Rijks Digital shall only be liable for direct damage resulting from intent or gross negligence.
10.3 Any liability of Rijks Digital shall be limited to a maximum of the amount paid by the Client to Rijks Digital during the twelve months preceding the event causing the damage.
10.4 Rijks Digital shall never be liable for indirect damage, including but not limited to consequential damage, loss of revenue, loss of profit, lost savings, reputational damage, data loss, or business interruption.
10.5 Rijks Digital shall not be liable for the performance or results of third-party advertising platforms such as Google, Meta, TikTok, LinkedIn, or other external systems.
10.6 Rijks Digital shall not be liable for disruptions, downtime, hacks, data breaches, or errors caused by third parties or external software providers.
10.7 Any claim for damages shall expire if not reported in writing within 12 months after the event giving rise to the claim.
Article 11. Force Majeure
11.1 Rijks Digital shall not be obliged to fulfil any obligation if prevented from doing so due to force majeure.
11.2 Force majeure shall include, but is not limited to, failures of internet services, advertising platforms, software providers, hosting providers, cyberattacks, illness, pandemics, and government measures.
Article 12. Confidentiality
12.1 Both parties shall keep confidential all confidential information obtained from each other.
12.2 Information shall be considered confidential if communicated as such by a party or if this follows from the nature of the information.
Article 13. Privacy and Data Processing
13.1 The parties shall comply with all applicable privacy laws and regulations, including the GDPR.
13.2 If Rijks Digital processes personal data on behalf of the Client, a separate data processing agreement may be concluded.
13.3 The Client remains responsible for the lawful collection and use of all personal data and marketing data provided to Rijks Digital.
Article 14. Indemnification
14.1 The Client indemnifies Rijks Digital against all third-party claims arising from materials, data, advertisements, or instructions provided by the Client.
14.2 The Client guarantees that any provided content does not infringe upon the rights of third parties.
Article 15. Use of Cases and Marketing
15.1 Rijks Digital reserves the right to mention the Client as a reference and to use completed work for portfolio, case study, and marketing purposes unless agreed otherwise in writing.
Article 16. Disputes
16.1 The parties shall make every reasonable effort to resolve disputes amicably before submitting them to a court of law.
Article 17. Governing Law
17.1 All agreements between Rijks Digital and the Client shall be governed by Spanish law unless agreed otherwise in writing.
17.2 Any disputes shall be submitted to the competent court in the jurisdiction where Rijks Digital is established.